04

Insurance claim

A serious dust disaster caused by the removal of ceilings during a third floor renovation. The dust travelled straight into the flat above, infiltrating (amongst other things) their 600 piece art collection.

With tensions running high between the different parties, our role has been to liaise with the flat owners, contractors, lawyers and insurance company; seeking a resolution with a cool head.

We have also project managed the processes of reinstating the ceilings, cleaning and restoring the top flat and completing the original renovations.